Shipping policy
Shipping & Tracking
Shipping:
For Prepaid Orders:
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Free Shipping on orders of ₹799 or above
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₹50 shipping charge on orders below ₹799
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Orders are generally shipped within 1–2 business days
For Partial COD Orders:
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We offer Partial Cash on Delivery (COD) instead of full COD.
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35% of the order value must be paid online in advance to confirm the order.
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The remaining 65% can be paid at the time of delivery.
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The advance amount paid for Partial COD is non-refundable in case of refusal or non-acceptance of the shipment.
In Case of RTO / Undelivered Order:
If a Partial COD order is returned to us due to customer refusal, non-availability, incorrect/incomplete address, unreachable phone number, or failure to accept delivery, the order will be considered RTO (Return to Origin).
To have the order shipped again:
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The customer will be required to pay the remaining full order amount in advance before we re-dispatch the shipment.
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If the customer does not wish to make the full payment, a minimum ₹100 re-shipping/shipping charge must be paid before the order can be dispatched again.
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Any amount already paid towards the original shipment may not be refundable in case of an RTO caused by the customer.
Pay Online & Get the Following Benefits:
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Faster order processing
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No COD-related charges
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No Partial COD advance requirement
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Smoother and faster delivery process
Please ensure that your shipping address and contact number are correct before placing the order. Re-shipping of RTO orders may involve additional charges.