Refund policy

REPLACEMENTS & EXCHANGES

We want you to have the perfect fit and a smooth shopping experience.

Size Replacement

If you receive a size that does not fit as expected, we offer a size replacement within 7 days of delivery, provided that:

  • The product is unused and unwashed.

  • All original tags are attached.

  • The product is returned in its original packaging and condition.

  • The replacement is requested within 7 days of delivery.

To request a size replacement, simply contact our support team with your order number and the size you would like to replace it with. Our team will guide you through the process.

We strongly recommend checking our size chart before placing your order to ensure you select the most suitable size.

Customized Products

Products customized with a name, number, or any other personalized details are made exclusively for you.

Because customized products are produced specifically according to the details provided at the time of purchase, they cannot be returned, exchanged, or replaced for size-related reasons once production has begun.

Please carefully review your selected size, name, number, and other customization details before completing your order.

Damaged, Defective or Incorrect Orders

If you receive a product that is damaged, defective, or different from what you ordered due to an error from our side, please contact us within 48 hours of delivery.

Please provide your order number, clear photos or videos of the product, and a brief explanation of the issue. Our support team will review the case and provide a suitable resolution.

This also applies to customized products where the product received is damaged, defective, or does not match the customization details submitted with the order.

Please note: We do not offer returns or refunds. Only eligible size replacements or replacements for damaged, defective, or incorrect products are available as per the conditions mentioned above.